Terms and Conditions
Lavish Lifestyles Concierge
Effective Date: March 1, 20
Welcome to Drake Hospitality Group LLC D/B/A Lavish Lifestyles Concierge (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our services, including event planning, travel coordination, concierge services, and related offerings (collectively, the “Services”). By booking with us, you (“Client,” “you,” or “your”) agree to these Terms.
1. Services
1.1 Lavish Lifestyles Concierge provides personalized travel, event, and lifestyle concierge services.
1.2 Specific details of services, inclusions, and exclusions will be outlined in each client’s proposal, agreement, or invoice.
1.3 We reserve the right to decline any booking or request at our discretion.
2. Bookings & Payments
2.1 A non-refundable retainer is required to retain our services. The retainer is base on the scope of work required by the Client.
2.2 Payment may be made via credit card or wire transfer.
2.3 Services will not commence until required payments are received.
2.4 Prices are subject to change until your booking is confirmed in writing.
3. Client Responsibilities
3.1 You agree to provide accurate and complete information necessary to fulfill your booking.
3.2 You are responsible for ensuring that all travel documents, visas, health requirements, and insurance are obtained prior to travel.
3.3 You must comply with all local laws, regulations, and policies during any event or travel arranged by us.
4. Changes & Cancellations
4.1 Cancellation requests must be made in writing. Refund eligibility will depend on the specific terms outlined in your booking agreement.
4.2 The retainer is non-refundable. Additional cancellation fees may apply depending on the suppliers’ or vendors’ policies.
4.3 Changes to confirmed bookings may incur additional costs and are subject to availability.
4.4 We are not responsible for delays, cancellations, or changes caused by third-party vendors, airlines, hotels, or other service providers.
5. Third-Party Services
5.1 Our services may involve bookings with third-party vendors (e.g., hotels, airlines, transportation providers, entertainers).
5.2 We act solely as an intermediary and are not responsible for the acts, omissions, or negligence of these third parties.
5.3 All third-party services are subject to their own terms and conditions.
6. Liability & Disclaimers
6.1 To the maximum extent permitted by law, Lavish Lifestyles Concierge is not liable for any loss, injury, accident, delay, inconvenience, or damage arising from the use of our Services or third-party providers.
6.2 Travel and event activities carry inherent risks. By engaging our Services, you assume all risks associated with participation.
6.3 We strongly recommend that clients obtain comprehensive travel and event insurance coverage.
7. Force Majeure
We are not responsible for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, strikes, acts of terrorism, pandemics, government restrictions, or other unforeseen circumstances.
8. Confidentiality & Privacy
8.1 We respect your privacy and will only use your personal data in accordance with our Privacy Policy.
8.2 You consent to our use of photographs, video, or testimonials from events (where applicable) for promotional purposes unless you notify us in writing otherwise.
9. Intellectual Property
All content, branding, and materials provided by Lavish Lifestyles Concierge remain our intellectual property and may not be copied, distributed, or reproduced without prior written consent.
10. Governing Law & Dispute Resolution
10.1 These Terms are governed by the laws of the state of New Jersey, USA.
10.2 Any disputes arising under these Terms shall first be attempted to be resolved amicably. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts of New Jersey, USA.
11. Amendments
We reserve the right to update or modify these Terms at any time. Updated versions will be posted on our website or otherwise communicated to clients. Continued use of our Services constitutes acceptance of the revised Terms.
12. Contact Information
For any questions about these Terms, please contact us at:
Lavish Lifestyles Concierge
Email: inquiries@lavishlifestylesla.com
Phone: 310-499-3968
Website: lavishlifestylesla.com